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Legal

Should Virtual Assistants Use Their Home Address on Business Documents and How to Avoid It!

13th September 2026

should virtual assistants use their home address on business documents and how to avoid it feature
If you’re a UK Virtual Assistant setting up as a sole trader, there’s a good chance you’ve hit this exact wall: your website’s nearly finished, your contract template’s ready to go, and then you realise every legal template wants an address. The only one you’ve got is your home. So do you have to put it online? Do clients need it on contracts? Will you get in trouble if you don’t hand it over? In this guest post, Clare Veal of Aubergine Legal breaks down exactly what the law requires, where a virtual business address does the job perfectly well, and how to set your business up so your home stays yours.

Understanding Trade Mark Rights for Virtual Assistants

4th April 2026

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There is a lot of noise in the VA industry about who “owns” certain terms and phrases. If you have been told you are infringing on a trade mark simply by describing yourself as a Virtual Assistant, you need to understand the facts. Trade mark law is designed to distinguish your brand, not to allow one person to monopolise everyday industry language. This guide breaks down the UK registration process, the costs involved, and exactly how to respond if you receive a heavy-handed legal letter.

Navigating AI Integration: A Legal Risk Management Guide for Virtual Assistants

2nd April 2026

navigating ai integration feature
The AI revolution is here, but with great power comes significant legal and professional responsibility. For a Virtual Assistant, AI should be a tool, not a replacement for your expertise. If you are using AI without a rigorous verification process, you are risking your reputation and your client’s business. Here is how to manage those risks head-on.

Firing a Client Gracefully (and Legally): A UK VA’s Guide to Using Your Termination Clause

1st April 2026

firing a client feature
Many VAs stay in toxic client relationships because they fear the fallout. In this guide, I break down the legal position for UK freelancers and explain why your termination clause is your best business asset. Stop tolerating scope creep and late payments. Learn to fire difficult clients with confidence and directness.

The “Accidental Employee” Trap for UK VAs: Why the Substitution Clause Is Your Legal Lifesaver

31st March 2026

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Are you a business owner or a “disguised employee”? For many UK Virtual Assistants, the fear of falling foul of HMRC’s employment tests is real. At the center of this anxiety is the often-misunderstood substitution clause. Guest contributor and solicitor Clare Veal from Aubergine Legal explains why this “tiny paragraph” is actually one of the most empowering parts of your contract—and how to explain it to nervous clients without scaring them off.

Has AI changed what you need to put in your contracts?

28th February 2025

ai and contracts
While everyone is enthusiastically adopting AI there are things that you need to have in your contracts with clients and your contracts with your team to be transparent and safe in how AI is used.  In this guest blog post from Annabel Kaye of KoffeeKlatch we explore what you need to be aware of. 

5 Ways Virtual Assistants Can Mitigate Risk When Using AIrisk

23rd February 2025

chat ai
This is a guest blog from Clare Veal of Aubergine Legal. Exceptionally good at administration and highly competent in a wide range of tasks and functions, Virtual Assistants are ideally suited to taking on a number of tasks without the need for in-depth direction from their clients. However, in the past year or two, we’ve seen another productivity-enhancing development – Artificial Intelligence, otherwise known as AI. Actually, since we’re on the subject of time-saving we’ll be using the abbreviations VA (Virtual Assistant) and AI (artificial intelligence) in this AI guide for VAs.

Guest Blog from KoffeeKlatch – Lessons Learnt from Working with Virtual Assistants

25th October 2024

kk lessons learnt
I asked Annabel Kay what lessons she has learnt from working with Virtual Assistants. I have known Annabel Kaye for a number of years, from both my time as Director of VACT but also from my days when I was a Virtual Assistant supporting clients. So I asked Annabel to tell me what lessons she has learnt from working with VAs over the years.  You might be surprised… 

Data privacy paperwork between you and your client

22nd June 2024

data privacy paperwork between you and your client
As a business owner (data controller), you will generally by sending out your contract (or ts and cs) to your clients as part of the pitching and onboarding process.  You may them online, or send them when you have contracts that need signing. You are saying ‘this is how I work’ just as say Microsoft do when you sign up for their software. 

Jargon and Confusion over Data Privacy

17th January 2024

jargon and confusion over data privacy
Now we have established who is who when it comes to data privacy, we need to move on to what that actually means – who does what. Who does what and what paperwork they issue to whom is a function of which role you are acting within.

About AMANDA

Amanda Johnson, Founder of VA Training Academy®, Military Veteran, VA Coach Trainer and Mentor - wearing her miniature medals

Amanda Johnson is not just a mentor; she is a catalyst for transformation in the Virtual Assistant industry, helping professionals not only start but scale their businesses to new heights. Her dedication to her clients’ success is matched only by her commitment to integrity, honesty, and empowerment.

VACT logo - home of the VA training academy, the UK VA Conference and the UK VA Awards

Welcome to our refreshed home!

We’ve given VACT’s VA Training Academy® a makeover, but your favourite resources are still here. 

Check it out, update your bookmarks, and let us know what you think of our new look – we’re excited!

Be sure to explore our updated courses and free resources too. We’ve got awesome new stuff coming that you won’t want to miss.

Thanks for joining us!

VACT logo - home of the VA training academy, the UK VA Conference and the UK VA Awards

Welcome to our refreshed home!

We’ve given VACT’s VA Training Academy® a makeover, but your favourite resources are still here. 

Check it out, update your bookmarks, and let us know what you think of our new look – we’re excited!

Be sure to explore our updated courses and free resources too. We’ve got awesome new stuff coming that you won’t want to miss.

Thanks for joining us!